Last Updated: September 1, 2026

Thank you for shopping with Arcade Shopping. We want your arcade machine, gaming table, cabinet, or accessory to arrive safely and with as little hassle as possible.

This Shipping & Delivery Policy explains our order processing times, free shipping service, delivery procedures, and what to expect after placing an order with ArcadeShopping.com.

Free Shipping on All Products

Arcade Shopping offers FREE standard shipping on all products sold through our website.

There is no minimum purchase requirement to qualify for free standard shipping.

This includes eligible purchases of:

• Retro arcade machines
• Full-size arcade cabinets
• Infinity Game Tables and Game Boards
• Racing and sit-down arcade machines
• Gaming Consoles
• Custom-built arcade machines
• Gaming equipment and accessories
• Other products available on ArcadeShopping.com

Unless an optional upgraded delivery service is specifically requested by the customer, you will not be charged a standard shipping fee for your order.

Order Processing & Lead Time

Our standard order lead time is 1-5 days from the date your order is placed.

Once your order is successfully received and payment has been confirmed, our team will begin preparing your product for shipment.

Order Date → Up to 5 Days Processing → Dispatch → Delivery

The 5-day lead time allows us to properly prepare, inspect, package, and secure your arcade equipment before it leaves our facility.

For custom-built or specially configured products, we will contact you if additional preparation time is required before shipment.

Where We Ship From

Orders are prepared and dispatched from our facility in Dallas, Texas, United States.

Shipping Large Arcade Machines

Many of the products sold by Arcade Shopping are larger and heavier than ordinary parcel shipments.

Depending on the size and weight of your order, your product may be shipped using:

• Standard parcel delivery
• Ground freight
• Palletized freight
• Large-item or specialty delivery services

Arcade machines and other large products are securely packaged for transportation to help protect them during delivery.

Where required, the shipping carrier may contact you by phone, text, or email to coordinate the delivery of a large item.

Estimated Delivery Time

Handling Time: Orders are normally prepared and dispatched within 1-5 days of the order date.

Transit Time: After dispatch, standard delivery normally takes approximately 1- 5 business days, depending on the destination and whether parcel or freight delivery is required.

Delivery time after dispatch depends on factors such as:

• Your delivery location
• Product size and weight
• Shipping carrier
• Freight availability
• Weather conditions
• Holidays
• Other circumstances outside our reasonable control

Once your order has been dispatched, available tracking or delivery information will be provided to you.

Tracking Your Order

When tracking information is available, we will send it to the email address or contact information provided when you placed your order.

For large freight shipments, traditional parcel tracking may not always be available. In these cases, the freight carrier or our customer service team may contact you directly regarding delivery arrangements.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please carefully check your:

• Recipient name
• Street address
• City
• State
• ZIP/postal code
• Country
• Telephone number
• Email address

If you notice an error in your delivery information, contact us as soon as possible.

Once an order has been shipped, we cannot guarantee that the delivery address can be changed.

Receiving Large or Heavy Items

Some arcade machines and gaming equipment may require additional space for unloading and delivery.

Before placing an order for a large arcade cabinet or gaming machine, please ensure that the delivery location has suitable access.

Customers should consider:

• Doorway width
• Hallway width
• Stairs
• Elevators
• Gates
• Driveways
• Loading or unloading access

Product dimensions should be reviewed before ordering to make sure the item can be moved into its intended location.

Inspecting Your Delivery

We recommend inspecting your shipment as soon as it arrives.

If the external packaging shows obvious signs of significant damage, please take photographs before opening or moving the shipment.

After opening the package, inspect the product carefully.

If you believe your order was damaged during transportation, contact Arcade Shopping as soon as possible and provide:

• Your order number
• Your name
• Description of the damage
• Photographs of the packaging
• Photographs of the damaged area of the product

This information will help us review the issue and assist you as quickly as possible.

Delayed Shipments

While we make every reasonable effort to prepare orders within our stated 5-day lead time, transportation delays can occasionally occur after an order has been dispatched.

Possible causes include severe weather, carrier disruptions, holidays, unusually high shipping volumes, freight scheduling, or other circumstances outside our control.

If there is a significant known issue affecting your shipment, we will make reasonable efforts to provide you with updated information.

Multiple-Item Orders

If your order contains multiple products, they may occasionally be shipped separately.

Receiving one part of your order does not necessarily mean the remaining items have been lost or omitted.

Where applicable, separate tracking or delivery information may be provided for each shipment.

Failed or Refused Delivery

Please ensure that someone is available to receive large or freight shipments when an appointment has been arranged.

If a shipment cannot be delivered because of an incorrect address, repeated recipient unavailability, refusal of delivery, or another circumstance caused by the recipient, additional carrier or re-delivery charges may apply.

Order Changes

If you need to change an order or delivery address, contact us as soon as possible after placing the order.

We will do our best to accommodate requested changes before shipment. However, changes may not be possible after an order has entered the shipping process.

Contact Us

If you have questions about shipping, delivery, tracking, or receiving a large arcade machine, please contact us:

Arcade Shopping
11268 Ables Ln, Suite B
Dallas, Texas 75229
United States

Email: info@arcadeshopping.com
Phone: +1 305-495-9705
Website: ArcadeShopping.com

Our team will be happy to assist you with questions regarding your order and delivery.